LazyChimp.com, Inc. Privacy Statement
Effective as of 2.12.2018
Welcome to LazyChimp.com. LazyChimp.com, Inc. (“LazyChimp”, “we”, “our”, or “us”) is an online and mobile automotive information and communications platform (“Service”) for the general public. LazyChimp.com operates the service on the www.LazyChimp.com website, related subdomains, and various LazyChimp.com partner websites. We respect the privacy of our users when they use our websites, mobile and other online applications and products and services (collectively, the "LazyChimp Sites"). By using the Lazy Chimp Sites, you consent to the use of your information and information about you in accordance with this Privacy Statement.
This Privacy Statement applies to information collected through the LazyChimp Sites and does not describe the collection, use and disclosure practices of any of our corporate affiliates or third parties. For information on the collection, use and disclosure practices of any company with whom you are doing business, whether or not affiliated with LazyChimp.com, please review their privacy policies.
Services offered by LazyChimp.com are not directed to individuals under the age of eighteen (18). If you are under eighteen (18), you should not provide any personal information to us and immediately discontinue using all areas of the site(s) as you are prohibited to do so and furthermore liable for your actions on the site(s).
This website (the "Site") is operated by LazyChimp.com Inc ("LazyChimp.com"). This Privacy Statement (the "Statement") describes Lazychimp.com's collection, use and disclosure of information practices in connection with the Site. In addition this privacy statement will describe how we use and share your personally identifiable information (“PII”), which may include but is not limited to your first and last name, email address, mailing address (including your city and state), zip code, telephone number, mobile phone number geolocation, your automobile's vehicle identification number (“VIN”) or license plate number, lienholder information, payoff amount, or your vehicle condition, that you voluntarily provide when using the Service through our website, related subdomains, through the LazyChimp mobile application(s), or through our partner websites and affiliates. This privacy statement also explains how we collect, use and share information based on your usage and interactions with advertisements on websites and/or applications as a result of your use of the Service.
This Statement applies to the national version of the Site, located at www.Lazychimp.com, as well as to any versions of the Site that Lazychimp.com operates, including versions or pages that Lazychimp.com cobrands or private labels with its affiliates, thirdparty distribution partners and other partners (collectively, "Affiliates"). For example, you may have arrived at a cobranded version of the Site from an Affiliate's website, in which case, that Affiliate will be clearly identified at the top of the home page of this Site. In this Statement, Lazychimp.com refers to those versions of the Site as "Affiliate Versions." Please be aware that Lazychimp.com may share any information you submit through this Site with Affiliates, as described below. During your visit to any Affiliate Version, the Affiliate may independently collect other information from you.
Collection of Information
You are not required to provide any personally identifiable information to visit the Site. If you browse through our websites or through our partner website pages on which the Service appears or use our mobile application(s) without providing us any PII, we may gather and store information about your visit, such as your IP address, type of browser, the email you open and links you click on within those email, your internet service provider or mobile carrier, the type of handheld or mobile device that you used, operating system used, date and time you accessed the website or application(s), pages you visit, how you used the application(s), and if you linked to these websites from another website, or the address of that website. This information will not identify you, and is therefore considered “NonPII.” Lazychimp.com automatically collects Usage Data (as described below) and may collect ZIP codes and other information in connection with your use of the Site (e.g., the type of car you are selling). Lazychimp.com collects personally identifiable information only when you make it available through your use of the Site. You may be required to provide personally identifiable information to use certain services on this Site, including, but not limited to, the selling services such as “Free For Sale By Owner Sign” feature, and to create a listing to sell a vehicle online or setting up a buyer and/or seller account. You may also submit personally identifiable information through the Site in other ways, including but not limited to: (a) participating in online surveys, promotions, contests and sweepstakes; (b) subscribing to newsletters, editorial content, or promotional content sent via email, (c) using the Site's "Feedback" and forms; responding to an inquiry via email from our listing site, (d) in connection with other products, services, features, or requests made available through the Site, (e) making information available to us via social networking logins, such as Facebook or Twitter, (f) expressing an interest in buying, selling or trading in a car (such as by using our "email" function, (g) participate in chats, web forums or other interactive sessions, (h) provide payment card information for one of our products or services. From time to time we may publish tollfree phone numbers on the Site or to contact many of the dealerships that buy vehicles for sale on the Site. If you dial one of these phone numbers, Lazychimp.com or a service provider operating on Lazychimp.com's behalf may record the date, time and length of your call and the phone number from which the call originated, along with other information that may be captured. Any Usage Data and/or personally identifiable information resulting from such calls may be used as described in this Statement. The types of personally identifiable information that you provide will depend on the nature of the submission, but could include but not limited to your name, address, phone number, and email address. In the event that you sell a vehicle through our service, an affiliate partner, or a private label affiliate, the Affiliate is required to share your name, phone number and email address with Lazychimp.com in order to allow Lazychimp.com to process and maintain your listing.
Information Collection Technologies
The Site automatically collects information and may also customize your visit through technical means. These “Technologies” include but are not limited to Cookies, local shared objects, IP address logs, & Web Beacons. "Cookies" are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. "Local shared objects," sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit. IP Address Logs are logs of Internet Protocol (IP) addresses the location of your computer on the internet. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies. Anonymous advertising identifiers are increasingly being used on mobile devices and otherwise in a manner similar to cookies. When we refer to Technologies, we are including all current and similar future technologies.
Cookies allow LazyChimp.com to recognize you when you visit the Site, to personalize your experience and generally to serve you better. For example, if you enter your name, address or ZIP code on one of the Site's forms, it may be stored in a cookie so you do not have to enter it again on other forms on the Site. Cookies and web beacons can tell us what advertising you have seen on the Site, which allows LazyChimp.com to offer you a more diverse selection of advertising information and may also be used together to measure the effectiveness of LazyChimp.com advertising campaigns. Cookies, web beacons and IP addresses are also used to compile data regarding Site usage (e.g., what website you came from, what pages of the Site you visit, how long you were on the Site, what type of browser you are using, what website you went to). Web beacons may also be included in emails sent by LazyChimp.com to determine when and if such emails are opened or forwarded. You can disable cookies or otherwise manage them through tools provided with your browser software and with thirdparty software packages.
When you download or use LazyChimp.com Sites, we may collect physical location information that is sufficiently precise to allow us to locate a specific person or device ("Location Information"). We also may collect Location Information when you register, list a vehicle for sale, visit or are in the vicinity of one of our dealers. We only collect Location Information with your permission (e.g., such as when you agree to provide it to us after you initially access or download the LazyChimp.com Sites). We may use Location Information and provide it to third parties to provide you with content and services that are relevant to a particular location, such as advertising, search results, dealers in the area, and direction, to evaluate and improve the LazyChimp.com Sites, or to provide you with content and services relevant to one or more nearby dealers. Additionally for dealers we may share location, distance, and type of dealer with seller as it relates to our service. LazyChimp.com reserves the right to share any and all information including but not limited to the aforementioned as it related to both buyers and seller on our service. We may combine information that you provide to us with information we receive from our affiliates and
We may combine information that you provide to us with information we receive from our affiliates and other sources, as well as with other information that is automatically collected. The combined information may include information about your use of the Sites, your use of other websites, devices and mobile applications and information from our affiliates and other sources.
Use & Sharing of Information We Collect
We may use information we collect and / or store for the following purposes:
- Establishing and managing your user account
- To confirm or fulfill a request that you make (e.g., in order to send you a price quote or other information you have requested, LazyChimp.com may share your contact information with a participating LazyChimp.com dealer and/or manufacturer).
- To follow up on any request that you have previously made (e.g., LazyChimp.com may contact you to determine whether the dealer and/or manufacturer responded to your original request).
- To communicate with you regarding the LazyChimp.com service (e.g., LazyChimp.com may send you emails or call you to confirm a price quote request or to notify you that you have received an offer / lead regarding a vehicle you have advertised or to request that you participate in a survey).
- To send promotional materials, newsletters or other content via email, mobile device, or otherwise. If you no longer wish to receive a particular email newsletter or other promotion from LazyChimp.com, you must follow the optout instructions included in such emails, newsletters, and promotions.
- To improve your user experience.
- Processing and collecting payments and providing customer support
- Create listings and advertisements for any cars and other vehicles that you list for sale with us. These listings and advertisements may appear on the LazyChimp.com Sites and other websites, mobile applications or services of third parties
- Provide values and/or offers for cars that you would like to buy, sell, or trade in
- Offer our other products or services and/or the products or services of others to you
- Communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes and other offers or promotions
- Enable you to interact with LazyChimp.com and our users, dealers, manufacturers and others through various means, such as through our message boards, blogs and social media
- The PII we receive from you through your use of the Service may be used or shared by us with third parties, including dealers, automobile manufactures, marketing businesses, lead generation businesses, email service providers, our partners who make the Service available on their web pages, and our corporate affiliates (collectively, “Affiliates”). These third parties are authorized to use the PII we may share only to the extent necessary to provide their respective services.
- Evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services, applications and websites
- Diagnose and address technical and service problems
- Perform data analyses, including market and consumer research, trend analysis, demographic analysis and financial analysis
- Deliver content (including advertising) correlating to your interests and browsing and usage history, both within the LazyChimp.com Sites and on other websites and applications
- Protect or defend the legal rights or property of LazyChimp.com and/or its Affiliates
- Protect the safety, security, and privacy of users of the Services or members of the public including acting in urgent circumstances
- Protect against fraud or for risk management purposes
- Comply with applicable law or legal process.
- If LazyChimp.com sells all or part of its business or sells or transfers all or a material part of its assets, or is otherwise involved in a merger or transfer of all or a material part of its business, we may transfer your PII or NonPII to the party or parties involved in the transaction as part of that transaction.
- Contact you via telephone, mobile device, text, or chat.
You can log in to our website, and may in some cases, our partner websites, using signin services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain PII with us such as your name and email address to prepopulate our membership form. Services like Facebook Connect give you the option to post information about your LazyChimp.com activities to your Facebook profile page to share with others within your Facebook network.
Advertising & Analytics Service Providers
Collected data is used by LazyChimp.com.com for administrative, analytical, research, optimization and other purposes. For example, LazyChimp.com may use statistical analyses of Usage Data in order to measure interest in the various areas of the Site, for development purposes and to inform advertisers and partners in aggregate and anonymous terms about consumers who click on their advertising or other messages. IP addresses are also used for systems administration and troubleshooting purposes.
With respect to promotional materials and newsletters that LazyChimp.com may send from time to time, LazyChimp.com will not continue to send you such communications unless you ask us not to by clicking opt out or similar terminology on specific marketing methods or by emailing email@example.com. However, you agree that LazyChimp.com may send to you, and you cannot opt out of, communications of a transactional or relationship nature, including, but not limited to, communications regarding fraudulent or illegal activity, the status of your account, changes to this Statement or the LazyChimp.com Terms of Service, as well as communications to confirm, fulfill and follow up on your account registration or a request submitted through the Site.
We may also allow certain thirdparty analytics service providers to include web beacons within the pages of this website and within the pages of our partner websites on which the Service is available. We may also share portions of our log file data, including IP addresses, with these service providers for analytics purposes. These service providers aggregate information about what you see and interact with on our website and on the pages of our partner websites on which the Service is available.
We may also allow certain thirdparty analytics providers to utilize cookies that identify the LazyChimp.com service that you are using and how you use that service. These third parties help us understand your usage of the different aspects of the application, such as user behavior, effectiveness of the application to allow us to make future improvements to the application, and effectiveness of the promotion channels that are used in the application.
These service providers offer information about their data collection practices, and in some cases, an optout, on their respective websites. For questions about these service providers and how to obtain their privacy policies please email us at firstname.lastname@example.org.
LazyChimp.com may share personally identifiable information that you provide with third parties in the following cases:
- Affiliates. LazyChimp.com may share your personally identifiable information with Affiliates on the condition that the Affiliates' disclosure and use of the information is consistent with this Statement.
- Requests. If you request information or services through the Site, you agree that LazyChimp.com may share personally identifiable information with third parties as may be necessary to provide such information to or perform such services for you. For example, if you use the Site and list a vehicle to request an offer from a dealership, LazyChimp.com will share the information you entered with that dealership (or its designee), if you are a dealer buying a vehicle your information and your dealership information including but not limited to distance, location and type of dealer may be provided to seller as it relates to our service. If that offer was provided by an automobile manufacturer on behalf of a dealer, LazyChimp.com may also share the personally identifiable information you submit as part of the request with the automobile manufacturer and/or its affiliates. Similarly, if through the Site you request additional information from a financial institution, LazyChimp.com will share your information with that institution. Personally identifiable information also may be included in reports to these third parties, but only when you have intended to submit the information to the third party as described above. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties' privacy policies and practices and LazyChimp.com does not control their subsequent use or disclosure of information.
- Sweepstakes/Promotions. In the event that you participate in a sweepstakes, contest or other promotion on the Site that is sponsored by LazyChimp.com and a third party, LazyChimp.com reserves the right to share personally identifiable information collected in conjunction with the sweepstakes, contest or promotion with the third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties' privacy policies and practices.
- Direct Marketing. Except as provided herein, it is LazyChimp.com's policy not to disclose personally identifiable information of our customers to third parties specifically for the third parties' direct marketing purposes. If you are 18 years of age or older and have affirmatively agreed to receive thirdparty direct marketing materials, LazyChimp.com may share personally identifiable information with third parties for direct marketing purposes. Although LazyChimp.com will notify all third party direct marketers that the information provided to them is confidential, the subsequent use or disclosure of such information is subject to those third parties' privacy policies and practices.
- Service Providers. LazyChimp.com may work with third parties that provide services on its behalf, including, among others, providers of analytical, development, promotional, research, credit card processing, technical and other services. For example, LazyChimp.com may ask that a third party conduct an online survey or sweepstakes or send newsletters on its behalf. Similarly, if you make a payment to LazyChimp.com by credit card, LazyChimp.com may share your personally identifiable information and credit card information with a third party in order to process credit card transactions, or such information may be collected directly by the credit card processing service provider on LazyChimp.com's behalf. In such cases, LazyChimp.com asks that the third party maintain your personally identifiable information as confidential and use the information only to perform the services specified by LazyChimp.com.
- Email List OptOuts. In the event LazyChimp.com sends promotional emails to you on behalf of thirdparty advertisers and you inform LazyChimp.com you wish to opt out of future promotional emails from a particular third party, LazyChimp.com may share your email address with that third party so the third party may add you to its optout lists.
- Other. LazyChimp.com expressly reserves the right to release any personally identifiable information or other information you provide to third parties under the following circumstances: (a) when required by law or legal process, (b) to investigate and/or take action against illegal activity, suspected abuse or unauthorized use of the Site, (c) to protect the property or safety of our users or others, (d) to enforce our Terms of Service and (e) in connection with any sale or other transfer of ownership of all or a part of LazyChimp.com. Further, if you make any personally identifiable information publicly available on the Site, LazyChimp.com reserves the right to disclose such information to third parties, including, without limitation, insurance companies and LazyChimp.com's Affiliates and thirdparty distribution partners.
LazyChimp.com reserves the right to share Usage Data with any third party for any reason.
Listing your vehicle
When listing your vehicle, it is important to note that any information you choose to include in that listing may be made publicly available via the Site and other media in which LazyChimp.com vehicle listings are published, including thirdparty Web sites, search engines, and print publications. You are required to include at least your email address and phone number to allow users to contact you regarding your listing. As such, you may receive unsolicited phone calls and emails from third parties. Except for required information, you should not include any contact or other information in a listing that you do not want other parties to see or use. Particularly license plate numbers and information which may directly relate to you personally. If you wish to access information within our direct control, verify the accuracy of, or change the personally identifiable information in your listing account, or to remove your listing, you can email your request to email@example.com
It's up to you
- You are entitled to make certain choices about how we communicate with you.
- You may choose not to provide personal information, even though that might impact your ability to register or receive a particular product or service.
- If you do not want to receive marketing email from us, you can follow the unsubscribe link provided in those emails.
- If you do not want to receive interest based advertisements, you can opt out as discussed in the sections above.
- You have a number of choices regarding certain Technologies. Most web browsers automatically accept cookies, but you can usually modify your browser's setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies and disable or delete similar data used by browser addons, such as Flash cookies, by changing the addon's settings or opting out on the website of the technology provider. If you choose to decline cookies or similar technologies, however, please note that certain features may not function properly or at all as a result. You may be able to adjust the use of advertising identifiers on mobile devices through the settings on your device.
- If you do not want us to use Location Information, you can decline our initial invitation to provide that information, or opt out by changing the location services settings on your mobile device. However, please note that certain features may not function properly or at all as a result if you opt out.
- To include or not include in your listing personal information which may identify you such as license plate numbers and other scenery inclusions while taking pictures.
LazyChimp.com also may offer message boards, bulletin boards, chat rooms, blogs, comments areas or other forums on the Site for use by visitors who are 18 years of age or older. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use. Moreover, if you post any messages in the Forums that include your email address or phone number you may receive unsolicited emails or calls from third parties.
Email / Text a Page / Share
The Site offers you the ability to email / text / share certain pages of the Site to a friend or other third party. If you choose to use this functionality, your name, email address, phone number, and any message you are allowed to include will be visible to the recipient. This functionality is for informational purposes only and may not be used for any unlawful purpose, including any harassment or threats. Information collected by LazyChimp.com through this functionality shall be used in accordance with this Statement.
Changes to this Statement
Any changes to this Statement will be posted on the Site in this location and this Statement will be identified as "Updated". Your continued use of the Site after such notice constitutes acceptance of such changes. In the event of such changes, you can then choose to do nothing, modify the personally identifiable information in your Account, change your email preferences or deactivate your Account.
Your personally identifiable information is one of our most valuable assets. We take steps to keep it physically secure in our data centers and it is accessible only to authorized personnel as needed to perform operations governed by this policy. In addition, when LazyChimp.com collects credit card information from you, LazyChimp.com uses Secure Socket Layer (SSL) encryption, the industry standard for protecting privacy in web transactions. Please keep in mind that despite these measures, LazyChimp.com cannot guarantee nor be held liable for, or warrant 100 percent security of its servers and databases. Moreover, LazyChimp.com cannot guarantee that personally identifiable information that you submit through the Site will not be intercepted or otherwise disclosed.
LazyChimp.com believes that it is especially important to protect children's privacy online. LazyChimp.com does not knowingly collect or use any personally identifiable information from children under the age of 18 and LazyChimp.com does not knowingly provide any personally identifiable information, regardless of its source, to any third party for any purpose whatsoever from visitors younger than 18 years old. No information should be submitted to or posted at LazyChimp.com by visitors younger than 18 years old.